Delivery+
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  • What is Delivery+?
  • GETTING STARTED
    • Sign Up & Log In to Merchant Portal
  • MERCHANT PORTAL
    • Create & Schedule a Delivery+ Order
    • Create a Fair Offered Price
    • Pricing: How does Delivery+ calculate the charges for my order?
    • Add Tips to Speed Up Agent Matching
    • Track Orders
    • Add Credit to E-Wallet
  • Packaging Guidelines
  • Adverse Weather Protocol
  • Loss/Damage Order Compensation
  • FAQ
  • Delivery+ Tools for You
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Create a Fair Offered Price

A guide on setting a fair price to maximize matching potential

PreviousCreate & Schedule a Delivery+ OrderNextPricing: How does Delivery+ calculate the charges for my order?

Last updated 1 year ago

  1. Distance-Based Pricing

    • The base rate is our Pickupp 4 Hours point to point base price, meaning if traveling and commute is required, and is already captured when you enter the pick up and drop off address.

  2. Time-Based Pricing

    • We strongly recommend providing an estimated time span for task completion or arrival at the location, and adjust "acceptance tips" for the order to capture the time required to perform the task.

    Example: Let's use the same example, you would like an agent to deliver 10 mealboxes, when he arrives the warehouse location, help you set the table with table cloth, place the centrepiece, place the mealboxes on the left, and cutleries on the right. You estimated about 1hr would be sufficient for him to finish setting up in the destination. The current Delivery+ model already captures the distance and dimension / weight for delivery the mealboxes. However, you also require the agent to perform the extra catering setup, which you estimate to take around 30 mins to finish. We suggest adding HK$30 in acceptance tips to capture the extra time (30mins) required to set up the table, take photos and upload the proof of work back in the system. You can refer to "" section on how to add HK$30 to the order.

add tips