Packaging Guidelines

Best practices to package any equipment / materials that you require agents to carry or handle

Quick Tips

1. Properly Package Inside & Outside

Choose an appropriately sized new cardboard box based on the item's size. Place internal cushioning materials for higher protection. Seal the outer box joints with packing tape to ensure safer product delivery. More details below.

1. Affix Order Information

Print the order label and paste it on the top of the box or write the 16-digit order number starting with "PU" on the top. This expedites the delivery process. More details below.

1. Secure Pick Up

Our Pickupp delivery partners will pick up from your specified address.

Properly Package Inside & Outside

1. Small Packages

✅ Non-fragile items can use envelopes, tamper-evident bags, or bubble wrap.

1. Large Parcels

✅ Use sturdy corrugated cardboard boxes as outer packaging.

✅ Internally, use bubble wrap, sponge, newspaper, or other cushioning materials.

✅ Seal the outer box joints securely with packing tape.

Special Reminder

❌ Do not use plastic bags as external packaging for items.

❌ Avoid using easily damaged, deformed, or dampened cardboard boxes.

✅ Use bubble wrap for fragile items to enhance cushioning.

✅ Seal items and cardboard boxes securely.

Affix Order Information

1. Print the order label and affix it on the top of the outer box or write the order number on the package.

2. Remove any other order labels from the box.

3. Ensure the order label is securely affixed.

4. Make sure the order number is clear and readable.

Items Not Accepted for Delivery

1. Cash or Valuables Valuables

   • e.g. Securities, jewellery, artwork

2. Important Documents

   • e.g. Letters of a communicative nature or written documents that are difficult to reissue.

3. Animals, Plants, and Similar Items

   • e.g. Animals, insects, remains, plaques, or figurines.

4. Dangerous or Toxic Goods

   • e.g. Firearms and ammunition, flammable chemicals, toxic substances, etc.

5. Fragile Items

   • e.g. Glass, ceramics, etc.

6. Fresh and Perishables

   • e.g. Fresh fruits, vegetables, perishable or temperature-sensitive items.

7. Oversized Items Items

   • With maximum length*width*height > 150 cm

   • Or maximum weight over 20 kg.