# What is Delivery+? Delivery+ is a service provided by Pickupp that goes beyond simple delivery. It is a matching service that allows users to place orders and describe additional tasks they need assistance with. Users can visit the platform, specify their requirements, and request the help of a freelancer. The pricing for Delivery+ includes a distance-based fee just like our Pickupp Express delivery product, but users can also add "acceptance tips" to increase the chances of finding a match. If the order is not accepted by a freelancer, the request will be canceled and fully refunded, ensuring a success-based and free-of-charge experience. Delivery+ is the new name for an initiative previously known as "Matchupp", which was introduced to merchants a month ago. The rebranding reflects our belief that this service is more than just a delivery platform. It offers greater flexibility to individuals, businesses, and enterprises, enabling them to easily find ad hoc help for various tasks. ## Example & Use Cases of Delivery+ Here are a few examples of how Delivery+ can be used: 1. Example 1: Moving Assistance. Let's say you need help moving furniture from one location to another. With Delivery+, you can place an order specifying the pick-up and drop-off locations, as well as the additional task of moving the furniture. A freelancer who accepts the order will not only deliver the items but also assist with the moving process, providing you with the extra help you need. 2. Example 2: Event Setup. Imagine you're organizing an event and need assistance with setting up equipment and decorations at the venue. By using Delivery+, you can place an order with the event location as the drop-off point and describe the specific tasks required, such as setting up tables, chairs, and decorations. A freelancer who accepts the order will not only deliver the items but also help with the setup, ensuring a smooth event preparation process. 3. Example 3: Document Retrieval. Suppose you need important documents from a specific location but are unable to retrieve them yourself. Through Delivery+, you can place an order to have a freelancer pick up the documents and deliver them to your desired location. You can provide clear instructions on where to find the documents and any additional requirements, ensuring a secure and efficient retrieval process. These examples demonstrate how Delivery+ offers more than just simple delivery. It allows users to request assistance with specific tasks, enabling them to accomplish multiple objectives in a single order. With the added flexibility of acceptance tips, users can increase the likelihood of finding a suitable match and receive the help they need. ## Introduction to Pickupp's Merchant Portal ### **Merchant Portal** The Merchant Portal is a responsive web-based interface and a component of the Pickupp platform. It can be accessed through a web browser in Desktop, Tablet and Mobile device. It allows Administrators/Merchants to create and manage delivery orders using their preferred device. To sign up and log in to Merchant Portal, please follow this [link](broken://pages/whpOaBhmO7Vu7STexN2h). ## --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://pickupp.gitbook.io/delivery+/what-is-delivery+.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.